HPE Recruitment 2022 Hiring Any Diploma/Degree Graduate Freshers As Technical Consultant

HPE Recruitment 2022 Hiring Diploma/Degree Graduate As Technical Consultant

Hewlett Packard Enterprise hiring Freshers of Diploma as well BSC/BCA, BE/B.Tech or related Graduate for the Technical Solution Consultant role in Pune and Bangalore office location.

HPE Recruitment 2022 Overview:-

Job Title: Technical Consultant

Job Location: Pune, Hyderabad

Job Type: Full Time

Salary: Best in Industry

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Experience: Diploma/BSC/BCA/Bcom, BE/B.Tech or Any Related

Batch : 2022/2021/ or Other Freshers

Job Description :

Responsibilities:

  • Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user’s contacts and proactive notification systems.
  • Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical). .
  • Resolve incoming internal or external businesses and end user’s problems via telephone and e-support.
  • Articulate both in writing and verbally case summary, resolution and add to Knowledge Management System (KMS).
  • Proactively assist customers to avoid or reduce problem occurrence.
  • Represent the company in a face to face customer location visit, industry conference/trade show, vendor meeting, etc.
  • Engages team members for support as required to ensure internal or external business and end user SLA demands are met.
  • Begin to partner with and assist the Sales Pursuit team.

Education and Experience Required:

  • High School: completion of post- primary level education prior to University study. Typically certified by diploma (i.e., H.S. diploma, “A” levels (U.K), Baccalaureate (France), etc.).
  • 0-1 year experience in relevant technologies and customer environments.
  • Relevant industry qualification where applicable.

Knowledge and Skills:

  • Excellent verbal and written communication skills in language to be supported.
  • Experience in troubleshooting in a technical environment.
  • Excellent analytical and problem solving skills.
  • Software and hardware knowledge of computing, storage and peripheral devices.
  • Advanced proficiency with case management databases and tools.
  • Superior customer service skills.
  • Phone and remote support experience. E-support experience.

Interested and Eligible candidates can apply to the posts of Interns as early as possible through online mode.

HPE Recruitment 2022 Apply LinkClick Here

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