Hexaware Recruitment 2022 For BSC and BCA Graduates Across Pan India

hexaware off campus drive for 2020 batch

Hexaware Off campus drive for the BSC and BCA graduates for the job position on Trainee – Infrastructure Management Support (IMS) in Hexaware Technologies Limited · Mumbai/Pune/Chennai & Noida offices,

About Hexaware Off Campus Drive 2022

Job Title: Trainee Infrastructure Management Support

Job Location: Mumbai/Pune/Chennai & Noida offices,

Salary: 3.00 LPA

Experience: Freshers

Education: BSC/BCA

Batch: 2022 Batch

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Off Campus Description :

Qualification:-

  • Year of Passing:- 2022
  • 60% or 6 CGPA and above throughout in 10th, 12th and Graduation
  • No Live backlogs at the time of registration
  • BSc (CS/IT/Electronics) & BCA
  • Candidates having more than 1 year of education gap and applied in last 6 months with Hexaware are not eligible for this drive

Job Description:-

  • Excellent verbal and written communication in English is must
  • Should have basic knowledge on ITIL process and international Client handling over the phone and email
  • Meet established service level metrics for call response, technical support and customer service
  • Provide Help Desk Support for End users and Level 1/2 support of IT Infrastructure and Applications
  • Log Incidents/call tickets into Ticketing tool, monitor incoming customer ticket queues for assignment, follow-up and resolution
  • Follow and complete IT Service desk opening and closing checklists
  • Research and update knowledge base for solutions that can be used to provide first call or contact resolution
  • Perform installation/troubleshooting/configuring of MS outlook Client, MS Office, Applications software, Antivirus Software, Internet explorer and basic network troubleshooting

How to Apply Hexaware:

The interested and eligible graduates register on this Hexaware Off Campus Link.

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