Aera Off Campus Drive 2021 | Freshers | Technical Support Intern | 2021/ 2022 Batch | BE/ B.Tech | Pune

Aera Off Campus Drive 2022

Aera Off Campus Drive 2021:

Aera is hiring graduates for the position of Technical Support Intern across Pune location in India. The interested and eligible graduates can apply for the drive.

About Aera:-

At Aera, we’re on a mission to solve the biggest, most intractable challenges in the world of enterprise software. We envision the rise of the Self-Driving Enterprise: a more autonomously functioning business with a central operating system that connects and orchestrates business operations. Our Cognitive Operating System is increasingly used by the world’s largest companies to fundamentally transform their organizations and how work is done. 

Aera Off Campus Drive 2021

Aera Off Campus Drive 2021 Overview:

Job Title: Technical Support Intern

Job Location: Pune

Salary: Best In Industry

Experience: Freshers

Batch: 2022/ 2021 Batch

Eligibility Criteria:

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  • Bachelor’s degree, preferably in computer science or equivalent
  • Good debugging, troubleshooting skills
  • Strong oral and written English & customer-facing communication skills
  • Good knowledge of SQL, Unix, Shell Scripting, 3-tier application architecture, ETL
  • Bring a positive, collaborative, team-oriented attitude to the office and your customers everyday!

Aera Off Campus Drive 2021 Job Description:-

We’re looking for passionate recent graduates to join our Technical Support organization. You will monitor, debug and troubleshoot integrations (ETL jobs) for our customers, which are the backbone for Aera’s Cognitive skills. In this role, you will be responsible for troubleshooting customer reported issues, helping internal teams and escalating bugs to Product teams.

Job Responsibilities:-

  • Quickly learn the functional aspects of Aera’s product lineMonitoring and troubleshooting integration issues on ETL processes 
  • Work on customer reported issues by interacting with various teams including QA, App Development, Engineering and Product Management
  • Gather information systematically and efficiently perform root cause analysis
  • Communicate with customers on the status of issues and project items and being responsible of the ticket life-cycle
  • Responsible for respecting the defined SLA’s we have with each customer
  • Develop knowledge base articles for the use of internal team and external partners
  • Participate in a shift rotation, including periodically working the night shift

How To Apply for Aera Off Campus Drive 2021?

The interested and eligible candidates register on the following off campus drive ASAP.

Apply Link: Click Here to Register

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